EY Center for Health Outcomes Optimization

In Health

We create solutions that improve health outcomes for all, drive cross-sector enablement and generate long-term enterprise value — not only because it’s the right thing to do, but also because it makes good business sense.


Whether your organization is in the early stages of developing a strategy or currently taking action on key initiatives, our framework can be customized to help drive your agenda. This approach is validated and focused on driving measurable impacts to both health outcomes and business metrics. The framework focuses on the four drivers of value creation: consumer, human, societal and infrastructure value.

From eliminating care variation within high risk populations to improving clinical trial participation and creating impactful community partnerships designed to proactively optimize the care continuum, our framework and areas of focus have broad, cross-sector application.

Our proprietary tools assess key stakeholders’ performance along customized health outcomes-related benchmarks and metrics, determine market dynamics that inform business decisions and strategic planning, and leverage “smart health” analytics for unique data insights.

Successful health outcomes optimization strategies focus on long-term value and eliminate health disparities in vulnerable communities. The benefits of our strategic approach include:

  • Optimizing patient outcomes
  • Focus on affordability and access
  • Increased patient trust for health care industry
  • Greater belonging and inclusion
  • Enhanced workforce participation
  • Improved health literacy

Our insights and solutions can enable you to:

  • Transform your approach to data management to enhance the employee and patient experience
  • Leverage metrics to understand your patients’ vulnerability to health outcomes variation in the market
  • Drive greater access to quality health care for underserved and high-risk communities
  • Attract, recruit and retain talent to improve cultural competency in both patient and workforce interactions
  • Establish and grow patient-centered care practices to improve outcomes

Our latest thinking

EY webcast: Shaping the future of health equity

In this webcast, panelists discuss findings from the EY Health Equity Outlook Report, exploring the evolution and future of health equity practices.

Regulatory change is improving opportunities to address health disparities

Regulatory change is improving opportunities to address health disparities.

Why recent regulatory changes require a deeper focus on health equity

Executives may need a new approach to enterprise-wide health equity improvement. Learn more.

Why America’s health equity investment has yielded a marginal return

Learning from past efforts can help the health community succeed in the future. Read more about advancing health equity.

How health equity by design can help finance women-centric solutions

At the Equity 2030 Alliance Roundtable in Berlin, concern centered on the systemic failure to address women’s distinct health requirements. Read more.


    Our EY Center for Health Outcomes Optimization team

    The EY Center for Health Outcomes Optimization has been established with a dedication to helping EY clients, industry stakeholders and society at large to develop and implement leading solutions that promote and deliver on optimizing health outcomes for all. EY Americas Chief Health Officer, Susan Garfield, DrPH, serves as the center Lead, with Christine Hildreth and Perri Kasen as center directors.

    Our experience spans health care, public health and life sciences; corporate strategy and transactions; AI; and advanced analytics.


    Contact us
    Contact us to discuss how EY can support your health care organization.